The Federal Motor Carrier Safety Administration’s (FMCSA) regulations protect consumers of interstate moves and define the rights and responsibilities of consumers (shippers) and household goods carriers (movers). The household goods carrier gave you this booklet to provide information about your rights and responsibilities as an individual shipper of household goods. Your primary
responsibilities are to ensure that you understand the terms and conditions of the moving contract (bill of lading), and know what to do in case problems arise.
The primary responsibility for protecting your move lies with you in selecting a reputable household goods mover or household goods broker, and making sure you understand the terms and conditions of your contract and the remedies that are available to you in case problems arise.
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Great move from MI to SC. Rose/Allied was the best price vs Mayflower and United. Salesman Jim Stafford was friendly and helpful, estimated our total weight to within 300 lbs! The driver/crew chief who did our move was Billy and we can’t say enough good thing about him. Very professional and courteous, hard-working, and very careful with our belongings. We had them pack too and they are super cautious and expert packers. Moving is such a pain - but Billy made it as stress-free as possible. I give them my highest recommendation!
Brad was stellar as on WED during the loading and unloading.
This was a smooth move even with all the extra steps to cross the border into Canada, and unload in 2 locations.
Thanks again for the incredible service from start to finish.
I am so pleased with the entire process at Rose moving.
Professional, flexible, accommodating and friendly!
I can't thank the Rose team enough for their support installing and removing an enormous event installation. The team worked for days, at all hours of the day, to help complete a large scale, time sensitive project. From the back office, to the onsite leadership and their team of movers, everyone was a pleasure to work with. They did a quality job with smiles on their faces. I couldn't recommend a group of movers any more! A job well done!
Rose Moving was excellent, start to finish! Jim was so easy to work with and assured us every step of the way. The moving staff were all very professional, arrived on time and worked amazingly quick and efficient! The move went perfect! What a pleasure to work with Jim and Team! We'd highly recommend Rose Moving.
The experience with Rose Movers from the quote, to you with all your help and logistical planning, and to the movers, was easy with no hitches at all. I would recommend you all to anyone planning a move.
They showed up on time for the packing and delivery. Everything arrived in excellent condition. The furniture was placed exactly where we wanted, as were the boxes to be unpacked by us. Beverly was wonderful about keeping us informed. Dave and his helpers did a fantastic job.
They showed up on time. They did what they said they would do. They delivered on time, as they said they would do. Everything was perfect. Thank You, Rose / Allied team you are the best. Thank You!
We have traveled to many continents before retirement and this crew is the best. They are presently loading the first container to Europe. Very professional, prompt and considerate. Compelled to recommend even while in process.
Everyone at Rose moving was a pleasure to work with. They made you feel very comfortable though out the whole process. Very professional.
We have used Rose Moving twice now. Both experiences were great. Jim was friendly and helpful in quoting the jobs and always answered any questions promptly. The movers handling the jobs were all professional and courteous and they took great care with all of our property. I would definitely recommend Rose Moving!
Our move experience was great! The crew who loaded our stuff to put into storage was extremely professional. The team lead even saw the stress in my face and put me at ease by saying, "Don't worry, this is easy! It'll be great!" That really helped! The crew who unloaded our stuff was top notch as well. Jim and Beverly were both very responsive and great to work with. I definitely recommend Rose!
From start to finish Rose Moving handled it all. What could have been a very stressful move could not have gone smoother. All of our belongings arrived in perfect shape. The movers at both homes were very professional and made sure they placed the furniture exactly where you wanted it.
Very responsive in scheduling my move and coping with changes. Movers were outstanding for both pick up and delivery. Competent professionals. I would absolutely recommend them.
Having a 20+year partnership with Rose Moving & Storage, they have always provided Holcim with fast, trustful, and economic services. Their entire staff will work with you to determine the most effective and efficient solution for your warehousing needs. With a passion for performance and precision, you can be assured of their reliable yet flexible customer service at all times.
We were very pleased with Rose handling our move. Our treasures spent 10 months in their warehouse waiting for our new house to be ready and they all arrived safe and sound. Beverly and Jim were wonderful to work with. I thought the crew that moved us out was wonderful...but the crew that moved us in was even better. If we were to do this again, we would definitely use Rose, they are the best!
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